During the 2023 Annual Enrollment Period (AEP), the Centers for Medicare & Medicaid Services (CMS) reviewed thousands of complaints and found that many beneficiaries were receiving misleading or inaccurate information. Consequently, CMS started more heavily monitoring Medicare marketing practices through increased “secret shopping. ⟶
Looking for info on the newest Medicare Communications and Marketing Guidelines? Check out our post, What’s New in the 2020 Medicare Communications and Marketing Guidelines?
The 2019 Medicare Communications and Marketing … Read More
CMS published their 2018 Medicare Marketing Guidelines a couple weeks back. The document is 124 pages long, so there’s a lot to digest and not 100 percent of the material is totally relevant to agents, so I like to talk about … Read More